Text Message Terms & Privacy Policy
By requesting or engaging in communication by text with one or more employees of Spectrum Equity, you agree to receive text messages from us, including through an automatic telephone dialing system. Message & data rates may apply. Message frequency varies based upon how often and for which purpose you engage with us. Opt-out of text messaging with us at any time by replying SL2STOP. Reply SL2HELP for help. Terms & privacy policy are below.
Spectrum Equity Management, Inc. (“Spectrum Equity,” “we,” “us,” or “our”) uses text messages through CellTrust’s SL2 to communicate with individuals in relation to our business.
CONSENT TO TEXT MESSAGE COMMUNICATIONS
When you let us know that text messages are an acceptable form of communication for you, you expressly authorize us to contact you at the phone number you provided and agree that we may communicate with you by text message in accordance with these Terms and Privacy Policy.
Please understand that under the laws in certain jurisdictions, even though each text message we send to you is drafted and sent by an individual at Spectrum Equity, the texting platform that we use to send and store messages may be considered an automatic telephone dialing system. Additionally, the content in the text messages we send may be considered informational or marketing in certain jurisdictions, which you consent to receive. By letting us know we can text you either by telling us to text you, sending us a text that requests a response, or completing a form that states you consent to text messages, you are consenting to these communications.
Even after you consent to receiving text messages, you may opt out of such communications at any time by sending SL2STOP to the phone number that you no longer want to send you text messages.
Opting in to receive text messages from us is not a condition of our business relationship; however, some communication capabilities with us may be impeded without your consent to receive text messages.
TEXT MESSAGING PRIVACY POLICY
We will not sell any personal information obtained as part of our text messaging communications with you, and we do not permit our third-party suppliers, vendors, or contractors to sell any personal information obtained in the course of our business relationship related to our text message communications with you. Furthermore, the mobile phone information that you provide as part of our texting program will not be shared with third parties for their marketing or promotional purposes.
For more information about Spectrum Equity’s privacy practices in general, please visit our privacy policy at https://www.spectrumequity.com/privacy/. For information on how your information is used by CellTrust as our text messaging vendor, please see CellTrust’s privacy policy at https://www.celltrust.com/privacy-statement/.
HOW OFTEN WILL I RECEIVE COMMUNICATIONS?
The frequency of text messages and calls you receive will depend upon your relationship with us. Just as with other communication tools, some business relationships may necessitate or desire more text and call communication than others.
HOW DO I OPT OUT OR STOP RECEIVING TEXT MESSAGES?
If you wish to opt-out of receiving text messages from a certain number, you can opt out of receiving communications by sending the opt-out keyword SL2STOP to the relevant number. Alternatively, you can contact SL2help@celltrust.com for assistance.
Helpful Hints: The opt-out keyword needs to be sent from the phone number where you want to stop receiving messages. If you have more than one phone number, you will need to follow this process with each phone number or contact us for assistance.
WHAT DO I DO IF MY PHONE NUMBER CHANGES?
If your phone number changes, you should let us know right away to avoid your messages being sent to your old number. Ideally, you should follow the opt out process described above before you change your phone number. You will also need to let us know that it is ok to send you text messages to your new number.
CONTACT US
If you have questions about the specific types of text messages you will receive, please contact us by emailing compliance@spectrumequity.com.
For additional information about the CellTrust platform, please see www.celltrust.com/tc1, text SL2HELP, or reach out to SL2help@celltrust.com.